Privacy

Information you provide

When you submit an inquiry or request a demonstration, we receive your name, email address, organization, project location, selected topic and project description at Info@lumenaenergy.com. We use these details to respond to your request. Please do not submit passwords, payment information or other sensitive details through this form.

Form security and technical records

The form uses an essential session cookie, request tokens and temporary anti-abuse records. The application does not maintain a separate inquiry database. Anti-abuse records use hashed network addresses rather than raw addresses. Our hosting provider may maintain access and error logs as part of operating the website.

Preferences and measurement

Some interface preferences are stored in your browser. The current website does not include analytics or advertising tracking. Changing a website preference does not change the settings of third-party services.

Embedded media and external services

The Vehicle-to-Grid case study includes a YouTube video using its privacy-enhanced embed domain. Loading or playing embedded content may share technical information with the provider. Publication links, social platforms and the Academy login lead to services with their own privacy policies.

Questions and requests

For questions about information submitted through this website, or to request correction or deletion, email Info@lumenaenergy.com. Retention in our email and hosting systems is managed separately from the website application.